Once your order is shipped, you’ll receive a tracking number via email. To track your order, simply visit our Track Order Page and enter your tracking number for real-time updates on your package’s status.
What if my order is delayed?
Delays can occur due to carrier issues or unforeseen circumstances. Check your tracking information for updates, or contact us for assistance.
Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it. After that, the order enters processing and cannot be changed.
What is your return policy?
We offer a 14-day return policy for most items. Items must be unused and in their original packaging. Visit our Refund and Return Policy page for details.
Do you deliver outside Accra?
Yes, we deliver to all regions in Ghana. Delivery times may vary depending on your location.
We accept major credit cards, mobile money, and other secure payment options.
Are your products covered by a warranty?
Yes, most products come with a 1-year limited warranty. Visit our [Product Warranty page] for details.
Do you offer gift wrapping services?
Unfortunately, we currently do not offer gift wrapping services. However, we can include a personalized note with your order—just let us know during checkout!
